Company: About enChoice, Inc.

 

EMC Documentum Partner

Microsoft Gold Certified Partner

 

enChoice®, Inc. deploys, supports, administers, maintains and protects ECM solutions solving highly complex business problems.  We deliver vertical solutions for Underwriting, Accounts Payable, Claims and Human Resources that can be deployed on premises, hosted or via the cloud and emphasis on CMOD business applications.  We provide ECM-aware hot backup and operational recovery that work seamlessly with your existing system-level backup systems to optimize efficiency, facilitate compliance and protect against information loss.  Additionally, we ensure Total System Support to our customers including single-point-of-contact for current and sun-setted systems, phone support, and Remote System Administration for ECM systems.

World-class, Cost-Effective  ECM Solutions for Companies of All Sizes
Whether you're an SMB or a global enterprise, enChoice can deliver an affordable, customized ECM solution that will help you maximize your bottom line without requiring you to make major investments in your own infrastructure. We deliver fast ROI by leveraging our proprietary KwikWork® to deploy your solution quickly and painlessly - all without the high price tag and complexity typically associated with ECM implementations.  And once your solution is deployed, we can empower you to protect your investment and ensure business continuity with CYA SmartRecovery, the only application-aware ECM hot backup and granular recovery solution.

Unparalleled single-point-of-contact support services
Many companies say they provide first-class customer support, but few can prove it. enChoice is one of those few. We solicit feedback after every meaningful support incident, continually monitor the results, and make changes as appropriate to ensure the highest possible levels of customer satisfaction.

In addition to providing support for all of the proprietary and third party solutions we sell, we also offer Remote System Administration services for many IBM solutions, including legacy FileNet Panagon systems.

A system-level approach to support fixes issues faster and with less downtime than other approaches. When there's an issue, we look at the entire system to determine the root cause of the problem - not just at the software program under the support contract in which the problem has occurred. Furthermore, we are the only company with a proprietary "black box" technology that significantly expedites issue diagnosis and resolution, saving you time and money.

Contact us now to learn how we can help you achieve your ECM-related business goals.